FAQ's

What industries do you specialize in?

Our expertise lies in serving construction companies, including general contractors, subcontractors, remodelers, and specialty trades. We understand the unique challenges of the construction industry and tailor our services to meet your specific needs.

How far back will you update financials?

Financials can be updated as far back as you need, even if the period has already been filed with the IRS. We will also update individual project financials from the first day the project started. No project is too overwhelming no matter how in-depth the financials may be or how far back they go.

Will you update financials in our construction software or just QuickBooks?

Financials and project financials are updated in both QuickBooks Online and your construction software. We update all project financials for accurate job costing and all company related financials for overhead and projects.

How do you stay updated with the latest regulations and best practices in construction financial management?

Our team is committed to continuous professional development. We stay informed about the latest industry regulations and best practices through ongoing education, participation in industry seminars, and close monitoring of changes in construction financial management standards to ensure our services remain current and compliant.

How do you get the documents and information from your clients if you’re not local?

We have several ways we collect information from clients ranging from online shared file folders, docs scanned to email, online fetching software or client provided credentials to online portals. We evaluate the best and easiest option for each client and are not specific to one over another.

What measures do you take to ensure the security and confidentiality of our financial data?

At 24hr Bookkeeper, we prioritize the security and confidentiality of your financial information. We implement robust security protocols, including encrypted data transmission, secure access controls, and regular security audits, to safeguard your data against unauthorized access and breaches.

What is included in your monthly bookkeeping services?

Our monthly bookkeeping services include bank and credit card reconciliations, categorization of transactions, accounts receivable and payable tracking, and monthly financial reporting. We ensure your financial records are up-to-date and provide insights to help you make informed business decisions.

What does your QuickBooks Online Health Check include?

Our QuickBooks Online Health Check is a complimentary service where we review your current setup, identify areas for improvement, and provide recommendations for optimizing your financial workflows. This helps ensure your QuickBooks account is set up to maximize efficiency and accuracy.

Can you help us set up and optimize QuickBooks Online?

Absolutely. We assist with setting up QuickBooks Online, optimizing its features for your construction business, and integrating it with tools like Buildertrend for seamless financial management.

How do I know if your services are the right fit for my business?

We recommend starting with a complimentary QuickBooks Online Health Check to evaluate your current setup. You should also connect with our sales department. They can hop into your QBO file and execute a comprehensive analysis. This allows us to identify areas of improvement and determine how we can best support your business goals. Set up a meeting with our team now!

What is the process for onboarding with 24hr Bookkeeper?

Our onboarding process starts with our sales team, who will guide you through signing an agreement in Anchor and completing the initial payment. Once these steps are finalized, we’ll typically reach out within 1–3 business days to schedule your onboarding meeting. After the onboarding meeting, we’ll address any special projects first (if applicable), followed by transitioning into monthly services for ongoing support.

What sets 24hr Bookkeeper's pricing apart from other services?

Our pricing reflects the depth of expertise and value we bring to the table. As technical specialists in construction bookkeeping, we provide more than basic bookkeeping—we deliver tailored solutions, detailed job costing, seamless software integrations, and actionable financial insights that drive profitability. Our team is dedicated to delivering quality, accuracy, and efficiency, ensuring that every dollar you invest in our services translates into time saved, improved processes, and better decision-making for your business.

What construction software do you support?

We support all 3rd party construction software that integrates with QuickBooks. Examples include BuilderTrend, CoConstruct, RedTeam, Acculynx, Job Nimbus, Procore and Knowify.

When is a good time to start integrating QuickBooks with our construction software?

There is never a good time to “stop the train” and integrate your software with QuickBooks but we help create a reasonable timeline to implement new software and processes. The timelines are developed to avoid interference with daily operations, allowing for a smooth transition.

Do you provide training for construction companies transitioning to QuickBooks Online?

Yes, we offer specialized training for construction companies moving to QuickBooks Online. Our training programs are designed to ensure a smooth transition, helping your team effectively utilize the platform for improved financial management and integration with other construction software.

How do you train remotely?

We train using screen sharing software. Avoiding cramped, small spaces, training remotely allows us to work directly on our client’s computer as if we were side by side. We can also toggle back from our screens to our client’s screens, which satisfies both training and the review of all financial information with our clients.

Can you help us transition from QuickBooks Desktop to QuickBooks Online?

Yes, we specialize in seamless transitions to QuickBooks Online including data migrations and conversions, ensuring that your data is migrated accurately and efficiently. Our team also provides guidance on utilizing QuickBooks Online in conjunction with Buildertrend and other construction software for better financial management.

How do your financial clean-up services work?

Our financial clean-up services involve reviewing and organizing your past financial data in QuickBooks Online. We address issues like uncategorized transactions, discrepancies in account balances, and incomplete reconciliations to provide you with a clear and accurate financial picture.

Can you integrate QuickBooks Online with other software we use, like Buildertrend?

Yes, we are experts in integrating QuickBooks Online with Buildertrend and other construction management tools. This integration streamlines your workflow, improves job costing accuracy, and enhances financial reporting.

How do you help improve job costing accuracy for construction projects?

We work closely with you to implement detailed job costing processes. This includes tracking labor, materials, and overhead costs by project, ensuring that each expense is properly allocated to the correct job. Our goal is to provide you with accurate reports that help you monitor profitability and make data-driven decisions.

How do you help construction companies improve their cash flow management?

We provide accurate and timely financial reporting to help you monitor cash flow effectively. By analyzing your financial data and offering actionable insights, we help you plan for slow seasons, manage expenses, and ensure steady cash flow to keep your projects on track.

What makes 24hr Bookkeeper different from other bookkeeping services?

We specialize in construction bookkeeping and financial management, offering tailored solutions for your industry. With our deep knowledge of tools like QuickBooks Online and Buildertrend, we streamline your financial processes, giving you more time to focus on growing your business.

What happens if I need additional support or services beyond bookkeeping?

We offer consulting services to address additional needs, such as financial workflow optimization, software integration, and training. Our goal is to be a long-term partner in your financial success.

Do I need to clean up my books before starting with your services?

No, you don’t need to worry about cleaning up your books before starting. We offer comprehensive financial clean-up services to organize and correct your records, ensuring a smooth transition to our ongoing bookkeeping solutions.

Do you offer guidance on project profitability and forecasting?

Yes, our job costing and reporting consultation services help you track project profitability and make informed decisions. We also provide forecasting support to help you plan for future growth and manage cash flow effectively.

What should I expect after signing up for your services?

Once you sign up, our process is designed to be smooth and efficient. After signing an agreement and completing your payment, we’ll schedule an onboarding meeting within a few business days. From there, we’ll handle any clean-up or special projects first, ensuring everything is in order before transitioning to monthly bookkeeping services. Our team will keep you informed every step of the way, making sure you feel confident and supported.

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Partner with Us for Better
Financial Management

At 24hr Bookkeeper, we
specialize in providing
comprehensive bookkeeping and
financial management solutions
tailored for the construction
industry. Our dedicated team is
committed to helping you
streamline your financial
processes, ensuring compliance,
and improving your overall
profitability. Whether you need
assistance with project costing,
payroll, or financial cleanup, we
are here to support
your business’s success.